Exacting merchandising standards

Xanterra Parks & Resorts Retail Division is built on a century-long tradition of delivering high-value and high-quality hospitality that began with our predecessor, Fred Harvey. Originally known for providing appetizing meals and comfortable dining quarters at railroad stops throughout the Southwest, Fred Harvey operations revolutionized the tourism industry and set the standard for park concessions, establishing the national service yardstick by which hotels, restaurants and stores are still measured today.

Xanterra’s Retail Division prides itself on providing top quality goods and services at reasonable rates. We feature a wide array of merchandise in each of our stores from exclusive, custom souvenirs to regional crafts and foods. As well, we offer park-specific interpretive products and local Native American arts and crafts, exclusively with the help of some of the best suppliers in the industry.

Beyond Great Customer Service

Xanterra’s approach to providing and exceeding guest services in our retail operations revolves around establishing and exacting merchandising standards that separate us from other retailers. Working in partnership with the National Park Service, each store we operate embraces themes representative of its location by providing interpretive products and innovative displays. Through our unique product assortment and signage we help educate park visitors about the cultures, history and features of each park, while at the same time offering tangible memories of their visit.

Ongoing educational programs for store associates allow them to act as park ambassadors, armed with knowledge of both products and area history to share with store visitors. We also support Xanterra’s environmental initiatives by continuing to reduce packaging waste and utilizing recycled materials. We encourage store visitors to follow our lead in helping preserve the parks for future generations.

Xanterra’s 52 stores in locations across the United States allow guests to take home unique keepsakes that capture the character and spirit of their park experiences, while enjoying store environments that complement the natural beauty of our nation’s parks. Featuring everything from hand-woven Navajo rugs to reproductions of historic figurines, as well as more traditional souvenir t-shirts and postcards, Xanterra gift shops have something to offer every park visitor.

Online Gift Shops

As an extension of Xanterra Parks & Resorts’ gift shops, we also offer online gift shopping for your convenience. At each of our eight online stores, you’ll find a unique collection of gifts, handmade Native American pottery and artwork, gourmet foods, books, DVD’s, apparel and souvenirs.

  • Crater Lake National Park
    Check out our online Green Store for books and souveniers that help protect the environment.
  • Furnace Creek Resort
    Stock up on the mouth-watering array of gourmet Fred Harvey Trading Company® hot sauces, salsas and jellies.
  • Grand Canyon National Park
    View bold, framed and matted photography of the Grand Canyon’s scenic landscapes.
  • Grand Canyon Railway
    Browse the iconic railway’s wide selection of apparel and children’s toys and books.
  • Kingsmill Resort
    Shop for golf and spa gift certificates, apparel and souvenirs from this legendary destination.
  • Mount Rushmore National Memorial
    Discover a collection of beautifully hand-crafted Black Hills Gold jewelry at the Mount Rushmore online store.
  • Rocky Mountain National Park
    TEMPORARILY DISABLED DUE TO WEATHER Choose from a variety of “Colorado Made” items as well as a selection of Jack Cooley framed artwork and canvases.
  • Yellowstone National Park
    Check out great resources for specialty items such as Yellowstone National Park’s Adventure Planners.

Special Shipping Offers

From time to time we offer special shipping offers with a minimum purchase. The minimum purchase for the promotion must be met and the free shipping offer will be applied when the coupon code is entered. The coupon code field is located directly underneath the payment method field during the order confirmation portion of the check-out process. Your items will then be delivered via our standard shipping method. Please note shipping is for orders in the United States only.